Services
One partner for the whole stack — managed IT, cloud, cybersecurity and support, delivered under a single flat monthly fee.
Everything your technology needs, managed as one
Most clients start with managed IT and add security and cloud as they grow. Mix and match, or hand us the whole thing — it’s all one accountable team.
Managed IT Services
We become your IT department: watching every server, workstation and network device around the clock, applying updates, and keeping a living map of your environment so nothing is a mystery.
- 24/7 proactive monitoring & automated remediation
- Patch & firmware management for OS and third-party apps
- Managed backups with tested recovery
- Network, firewall & Wi-Fi management
- Asset & warranty tracking and procurement
- A dedicated vCIO and quarterly business reviews
Cloud & Microsoft 365
From a first migration to a cloud-first workplace, we design environments that are fast, resilient and licensed correctly — without the runaway bills that scare finance teams.
- Microsoft 365 & Google Workspace deployment and tenant hardening
- Azure architecture, migration and cost optimization
- Email, file and server migrations with zero-surprise cutovers
- Virtual desktops and secure remote work
- Cloud backup & disaster recovery with defined RTO/RPO
- SharePoint, Teams and identity management
Cybersecurity & Compliance
A layered defense that stands up to auditors, cyber insurers and real attackers alike — monitored by people, not just dashboards.
- Managed detection & response (MDR) with 24/7 SOC oversight
- Next-gen endpoint protection (EDR) and device encryption
- Email security, anti-phishing and DNS filtering
- Multi-factor authentication & least-privilege access
- Security awareness training and simulated phishing
- Vulnerability assessments and HIPAA / SOC 2 / CMMC readiness
IT Support & Help Desk
The part your team actually feels every day. Friendly, US-based technicians who answer live, speak plainly, and stay on until it’s truly fixed.
- Live-answer help desk, 8am–6pm, with after-hours emergency line
- Remote and on-site support across the Triangle
- New-hire onboarding and device provisioning
- Offboarding and secure account deprovisioning
- Vendor coordination — we deal with the other guys
- IT strategy & budgeting consulting
Simple, flat-fee packages
Per-user, per-month pricing with no long lock-ins. Here’s what’s included at each tier.
| What’s included | Essentials | Managed | Managed + Security |
|---|---|---|---|
| 24/7 monitoring & patching | ✓ | ✓ | ✓ |
| Live-answer help desk | Business hours | ✓ | ✓ |
| Managed backups | — | ✓ | ✓ |
| Dedicated vCIO & reviews | — | Quarterly | Quarterly |
| EDR & MFA | — | Add-on | ✓ |
| 24/7 SOC / MDR | — | — | ✓ |
| Compliance & audit support | — | — | ✓ |
Not sure which tier fits? The free assessment includes a right-sized recommendation and a written quote — no pressure, no obligation.
See where your technology really stands
Book a free, no-obligation IT and security assessment. We’ll map your risks, quick wins and a flat-fee path forward — usually within a week.